RETURNS

All returns must be approved, in advance, in writing in the form of an authorization number obtained by emailing sales@kett-tool.com to begin a return. Shipments without an approved authorization number will be refused upon delivery. For returned stock Goods, the Goods must be: (i) in new condition (no damage or wear); (ii) sold within the past 60 days; (iii) shipped at Purchaser’s expense; and (iv) subject to a 20% restocking charge. Credit determination will be made after verification of quantity received. No credit will be given for Goods claimed to be defective that were consumed by Purchaser and commercially sold or otherwise used in commercial applications. 

LIMITED WARRANTY

Kett Tool goods are warranted to: (i) be substantially free from defects in material and workmanship when sold subject to all time limitations and (ii) comply with Kett Tool’s published specifications within stated tolerances, but it shall be Purchaser’s responsibility to assure that such specifications and tolerances will fulfill Purchaser’s requirements regardless of whether Kett Tool has notice of such requirements. KETT TOOL MAKES THIS LIMITED WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. THERE ARE NO WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, COURSE OF DEALING, USAGE OF TRADE OR NON INFRINGEMENT OR OTHERWISE ASIDE FROM THE LIMITED WARRANTY ABOVE AND THE DESCRIPTION OF THE GOODS. Kett Tool's liability for breach of contract, breach of warranty, strict liability, product liability, recall liability, negligence or any other cause or theory is limited to replacement of defective goods or refund of the purchase price upon timely receipt of notice regardless of whether Kett Tool has or has not been advised of the possibility of such damages or other damages. Under no circumstances will Kett Tool be responsible for loss of use, lost profits, interruption of business, cover or for any special, incidental or consequential damages regardless of cause. 

THIS LIMITED WARRANTY DOES NOT COVER: expendable parts such as saw blades, shear blades, safety shear couplers, brushes, screws and auger bits; defects caused by modification, alteration, repair, attempted repair of this Kett tool by anyone other than the manufacturer; physical abuse to, or misuse of, the Kett tool or operation thereof in a manner contrary to the accompanying operation and maintenance manual as well as the safety rules.

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO A TERM OF ONE (1) YEAR FROM THE DATE OF PURCHASE. 

This limited warranty is void with regard to any goods altered, misused or subject to neglect or accident. Kett Tool shall not be responsible to Purchaser under this limited warranty for fit or other compatibility problems when the goods are used with products of another manufacturer. All oral and written advice provided by Kett Tool relating to the goods is subject to the foregoing disclaimer of warranties and limitation of damages provision.

TO OBTAIN WARRANTY SERVICE, Purchaser must first contact sales@kett-tool.com to begin a warranty claim. Purchaser will then deliver the Kett tool to THE KETT TOOL COMPANY, 5055 MADISON ROAD, CINCINNATI, OHIO, 45227. Shipping expenses are the Purchaser's responsibility. Proof of purchase and a description of the problem are required when requesting warranty service. Purchaser must present the sales receipt or other document which establishes proof of purchase. IT IS IMPERATIVE THAT BEFORE ATTEMPTING TO PUT YOUR KETT TOOL INTO SERVICE THAT THE USER READ AND FOLLOW THE OPERATION AND MAINTENANCE MANUAL AS WELL AS THE SAFETY RULES.